Privacy Policy

Solitaire Orthodontics (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, in-office forms, or communication channels. By using our site or services, you agree to the practices described below.

Information We Collect

We may collect the following personal information when you provide it directly to us:

• Name, email address, phone number, and mailing address.

• Appointment details, treatment preferences, and related orthodontic information.

• Communications with us via forms, email, SMS, or other channels.

We may also collect limited technical information automatically when you visit our site, such as your IP address, browser type, and browsing activity.

Why We Collect This Information

We collect and use your information for the following purposes:

• To provide orthodontic care, schedule appointments, and deliver updates.

• To communicate with you, including sending appointment reminders and treatment-related notifications.

• To respond to your inquiries and requests.

• To improve our services, website functionality, and patient experience.

SMS Communication Policy

If you provide your mobile number, you consent to receive text messages from Solitaire Orthodontics. These may include:

• Appointment reminders and confirmations.

• Treatment updates.

• Practice announcements or limited promotions.

Important: Your mobile information will never be shared, sold, or rented to third parties for marketing purposes. We may use trusted service providers to help us deliver SMS messages, and they are required to protect your information.

Opt-Out: You may stop receiving SMS messages at any time by:

• Replying STOP to any message,

• Calling us at (281) 746-6050, or

• Contacting us at our office or through our website.

How We Use and Share Your Information

• We use your information only to support your orthodontic care and related communications.

• We do not sell or rent your personal data to third parties.

• Information may be shared with trusted vendors who assist in delivering services (such as appointment scheduling or SMS communications) under strict privacy safeguards.

• We may disclose information if required by law.

International Data Transfers

If your information is transferred outside the United States, it will receive the same level of protection required by applicable data protection laws.

Your Privacy Rights

You have the right to:

• Request access to the personal data we hold about you.

• Correct inaccurate or outdated information.

• Request deletion of your personal data, where applicable.

• Withdraw your consent for communications such as SMS or email.

To exercise these rights, please contact us using the information below.

Data Security and Retention

We implement administrative, technical, and physical safeguards to protect your data. While no system is 100% secure, we take all reasonable steps to prevent unauthorized access or misuse.

We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law.

Cookies and Tracking

Our website may use cookies to enhance user experience and remember preferences. Cookies do not collect personal health information. You may control cookie settings through your browser.

External Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our website after updates indicates acceptance of the revised policy.